Return & Refund Policy

At SIRCARTIER, all sales are final.

We do not offer returns, refunds, exchanges, or cancellations once an order has been placed. Please carefully review your order, including your items, sizes, colors, quantities, and shipping information, before completing your purchase.

Double- and Triple-Check Your Order

Please take a moment to double-check and triple-check your order before submitting it. Once an order is placed, we are unable to make changes or guarantee cancellations.

By completing your purchase, you acknowledge and agree that your order is final.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an item that is different from what you ordered, please contact us as soon as possible after delivery.

To help us review the issue, please include:

• Your order number

• A description of the issue

• Clear photos or video showing the damage, defect, or incorrect item

• Photos of the packaging, if applicable

If we determine that the issue was caused by an error on our part or the item arrived damaged or defective, we may, at our discretion, provide a replacement or another appropriate resolution.

Lost or Stolen Packages

Once an order has been shipped and tracking shows it as delivered, SIRCARTIER is not responsible for packages that are lost, stolen, or misplaced after delivery. Please ensure that your shipping address is secure and accurate before placing your order.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Order Changes & Cancellations

Because we begin processing orders promptly, we cannot guarantee that changes or cancellations can be made after an order is submitted.

Please carefully review your order before completing your purchase.

Contact Us

If you believe there is an issue with your order, please contact us promptly with your order number and supporting photos or documentation so we can review the situation.

By placing an order with SIRCARTIER, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.